FAQ

Frequently Asked Questions

1. What sports can I bet on at pro-citygroup.com?

  • You can bet on a variety of sports, including football, basketball, baseball, hockey, soccer, and more.

2. How do I create an account?

  • To create an account, click on the “Sign Up” button on our homepage, fill out the registration form, and follow the prompts.

3. What payment methods do you accept?

  • We accept various payment methods, including credit/debit cards, e-wallets, and bank transfers.

4. Is my personal information safe?

  • Yes, we use advanced encryption technology to protect your personal and financial information.

5. Can I bet on live events?

  • Yes, we offer live betting options for many sporting events, allowing you to place bets as the action unfolds.

6. What should I do if I forget my password?

  • Click on the “Forgot Password?” link on the login page and follow the instructions to reset your password.

7. How can I practice responsible gaming?

  • We encourage users to set betting limits, take breaks, and seek help if they feel their betting is becoming problematic.

8. Are there any bonuses for new users?

  • Yes, we offer various promotions and bonuses for new users. Check our promotions page for details.

9. What should I do if I encounter a problem with my bet?

  • Contact our customer support team immediately, and we will assist you in resolving the issue.

10. Can I close my account at any time?

  • Yes, you can close your account at any time by contacting our customer support team.